Torc Website

Privacy Policy

Posted as of October 31, 2021

Torc uses data collected by cookies, web beacons, pixel tags and social media features to improve your browsing experience, analyze site traffic, deliver personalized advertisements, and increase the overall performance of:

our website located at www.opentorc.com, related domains and subdomains or the Torc mobile application (the "Site"); and

related services, including marketing, customer service and ancillary support services (together with the provision of the site, referred to as "Services").

By using our Site, you’re agreeing to our Cookie Policy as described below. If you want to update your preferences, you can do so by clicking "Cookies" at the bottom of this page. Additional information regarding information we collect your information can be found in our Privacy Policy.

What are cookies?

Cookies are small text files placed in visitors’ device browsers to store their preferences. The cookie allows the website to "remember" your actions or preferences over time.

Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.

Cookies will usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device, and a value which is usually a randomly generated unique number.

We use both session-based and persistent cookies on our Site. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off.

Web beacons, pixel tags

"web beacons", "pixel tags" or "social media cookies" also fall under the term "cookies".

We use web beacons and pixels on our Site and in emails. A pixel tag (also known as a web beacon) is a piece of code embedded on the Services that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We also may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to operate and improve our Site and marketing emails.

Social media features

Our Site may also use social media features, such as the Facebook "like" button, the "Tweet" button and other sharing widgets ("Social Media Features"). Social Media Features may allow you to post information about your activities on our Site to outside platforms and social networks. Social Media Features may also allow you to like or highlight information we have posted on our Site or our branded social media pages. Social Media Features are either hosted by each respective platform or hosted directly on our Site. To the extent the Social Media Features are hosted by the platforms themselves, and you click through to these from our Site, the platform may receive information showing that you have visited our Site. If you are logged in to your social media account, it is possible that the respective social media network can link your visit to our Site with your social media profile.

In addition, Torc’s Services may include publicly accessible blogs, community forums, or private messaging features. The Services may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using our Site or other Services.

Embedded scripts and analytics

We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as an embedded script. An embedded script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service.

We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Why do we use cookies?

Cookies (including all of the other above mentioned data collection devices that fall within the cookie umbrella) on our Site are used for a variety of different purposes.

We use cookies to improve the user-experience on our Site and to map your surfing behavior (e.g. the pages you have visited and the time you spent on that page).

Cookies make our Site easier to use and allow us to better tailor our Site to your interests and needs. Cookies are also used to help speed up your future activities and experience on our Site. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how our Site is being used and how we can improve our services.

We use first party and third party cookies

First party cookies are cookies created by our own Site. They are related to our own Site or online service. These cookies are used to optimize your user-experience on our platform.

Third party cookies are cookies created by parties other than our Site. Third party cookies are generated and maintained by a third party during your use of our online services. These cookies will therefor cause a certain set of your data to be transmitted to well-defined third parties (e.g. social media or advertisement cookies).

Even though we do not manage or generate these cookies ourselves, we will take all possible measures to make sure placement of these cookies by third parties happen in a controlled manner.

A further distinction can be made between the following types of cookies:

Which type of cookies do we use?

Our use of cookies falls into the following different categories:

  • Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our Site, services, applications, and tools. This includes technologies that allow you access to our Site, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;

  • Performance Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our Site, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our Site, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our Site content, applications, services, or tools;

  • Functionality Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our Site, services, applications, or tools. This may include identifying you when you sign into our Site or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our Site;

  • Advertising or Targeting Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our Site or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

How can you manage or delete cookies?

You can at any time manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result in manually adjusting preferences every time you visit our Site. For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

Safari

Google Chrome

Mozilla Firefox

Internet Explorer

For other browsers, please consult the documentation provided by the browser operator.

For more information on cookies, data collection and privacy, please review our Privacy Policy.